Commitment to Continuous Improvement | Every day, we strive to enhance quality of care for those we serve

At Heartwood, improving the quality of care we provide to our residents, patients, and clients guides all we do. We are always seeking new ways to evolve our practices to improve the care we provide to those we serve.

We have committed to continuously measure and improve our performance. With the help of our committed, skilled and compassionate team members, we will deliver on our mission of helping people live better, each day, every day.

Evaluating our Care and Services

As part of our commitment to continuous improvement, Heartwood voluntarily participates in a national accreditation process, in partnership with independent, national accreditation organizations to assess our services and help us improve our quality, safety, effectiveness, and experience for residents and families.

To learn more, visit extendicare.com/ImprovingCare