Visitor Information

Our home welcomes visitors seven-days-a-week. Although there are no specific visiting hours, we ask that visitors be mindful of residents and their roommates’ need for privacy and rest and respectful of restrictions put in place for safety reasons or to prevent the spread of infections.

Residents who are able are encouraged to go on outings such as shopping trips, visits with family for holidays, birthdays, anniversaries and other excursions to favourite places that they may have frequented before joining our home. For safety reasons, residents must sign out when they leave our home.

Please check with our home regarding the notification process, as well as further information on overnight stays.

Visitor Policy

Heartwood

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201 Eleventh St E
Cornwall, Ontario
K6H 2Y6
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Phone: (613) 933-7420
Fax: (613) 933-2759
Email: CNH_HeartwoodOperating@exeassist.ca


Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week

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If you’d like more information about our home, or would like to book a tour, please contact us:

Email Form

This form is for general inquiries only. Please do not send personal or confidential information. If you have a concern or your matter is of an urgent nature, please contact the home directly.